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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nan Kanoff

September 26, 2025

5  out of  5
rating by Nan Kanoff
"Teresa is terrific. She helped me with my auto Drive Safe & Save app for better rates."
We responded:
"Happy to be of help with your app and device. Drive Safe and Save is a great way to help with lowering your auto rate. Thank you for your kind review. "
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Alan Heilman

September 9, 2025

5  out of  5
rating by Alan Heilman
"Alexis is great to work with , always friendly and quick with answers to your questions. Have been with Statefarm for over 40 years. Highly recommend"
We responded:
"Alan, Thank you for the 5 Star Review! It is always a pleasure to help you with your insurance needs. "
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dorothy lyons

September 2, 2025

5  out of  5
rating by dorothy lyons
"so easy to work with"
We responded:
"Dorothy, thank you so much for the review. It's always a pleasure to assist you with your insurance needs. We appreciate your business. "
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Jim Mattox

August 21, 2025

5  out of  5
rating by Jim Mattox
"It's always great to work with Alexis. She's the greatest! Hind Sight is 20/20, right, but should have stayed with Statefarm when I purchase our new home. Glad to be back!"
We responded:
"I am so glad you came bake to State Farm and we were able to write your Homeowner's policy. Thank you for the great review!"
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Nick Edwards

August 1, 2025

5  out of  5
rating by Nick Edwards
"Tammy was Great to work with she was professional prompts and was very willing to help. Great job all around thank you."
We responded:
"Nick, thanks so much for the kind words. We really appreciate & value you as a loyal customer of our office. We strive to always be here to help you when you need us. Thanks, Tammy"
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Gregg Cooper

July 9, 2025

5  out of  5
rating by Gregg Cooper
"The entire team at Mike McDonald-State Farm are Supremely Amazing!!! I have Insured/Changed Insured cars no less than 4 times in the last 12months, and EVERY TIME I've called, stopped by or had a question, Theresa and Alexis have been Top Notch!!!"
We responded:
"Gregg, Thank you for the 5 Star Review! We are happy that we lived up to your expectations, we appreciate you and your business."
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B Korich

July 1, 2025

5  out of  5
rating by B Korich
"This office has handled our master policy for years and these folks are top notch. Teresa is always more than helpful and a pleasure to work with. If you're looking for a local agent for home or auto I would highly recommend giving them a call."
We responded:
"Thank you so much for your kind review. We truly value customers like yourself. "
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Joseph Effler

June 10, 2025

5  out of  5
rating by Joseph Effler
"Teresa is the best! She's very professional, responsive, has helped me with several different things at this point, and is always in a GREAT mood. I can't say I've ever had a better customer service agent in any field. I'd highly suggest her if you don't have an agent already, and if you do, I'd recommend switching!🙂"
We responded:
"Joseph, you are too kind. Thank you for the glowing review. We appreciate you and enjoy having you as our customer. "
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Jacob Woods

June 3, 2025

5  out of  5
rating by Jacob Woods
"Just moved to VB the process of switching over was fast and easy, not to mention excellent customer service! 10/10 recommend"
We responded:
"Jacob, Thank you for the 5 Star Review! We are happy that we lived up to your expectations, we appreciate your business."
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Heaven Wyatt

May 29, 2025

5  out of  5
rating by Heaven Wyatt
"Nicole is the best !!!"
We responded:
"Thanks, Mrs. Wyatt, we think you're the best!! We appreciate you insuring with us. "
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TK Dreamer

April 24, 2025

5  out of  5
rating by TK Dreamer
"Mrs. Teresa Wright is one of the nicest ladies you'll work with. A very down to earth woman with a kind and loving personality. It truly was a pleasure to have met her :)"
We responded:
"Thank you for the kind review. It was a pleasure working with you as well. "
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Catherina Stewart

April 21, 2025

5  out of  5
rating by Catherina Stewart
"friendly, easy, quick ... couldn't ask for better. Thanks!"
We responded:
"Catherina, thank you for taking the time to leave a review. It's always a pleasure helping with your insurance needs. "
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Cynthia Watford

March 27, 2025

5  out of  5
rating by Cynthia Watford
"Nicole informed me of a very important policy that was past due. Since it was my first time with the additional payment I didn't understand it, while also forgetting the due date. She contacted me regarding it, and was very helpful in resolving the matter very quickly. Thank you Nicole!"
We responded:
"Happy we were able to connect with you to help keep everything update to date. Thank you for the many years you have been insured with us. "
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Bernie Cahill

February 26, 2025

5  out of  5
rating by Bernie Cahill
"Alexis is very helpful, very knowledgeable, very friendly, and always available"
We responded:
"Bernie, Thank you for the kind review. We appreciate you being a loyal customer for the past 10 years."
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Iva Wolfe

February 12, 2025

5  out of  5
rating by Iva Wolfe
"Nicole Clarr is always pleasant and can answer all your questions. I’ve know Nicole for years and she is always available. Thank you Nicole for all that you do."
We responded:
"Iva we appreciate our long-time customers and enjoy hearing from them. Nice to hear about the great service you have been provided. Thank you for the many years you have continued to insure with us. "
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Joseph Wolf

February 5, 2025

5  out of  5
rating by Joseph Wolf
"Professional and friendly. Who could ask for anything more?"
We responded:
"Joseph, thank you for the kind review. It's been a pleasure having you as a customer. "
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Stephen Weaver

January 27, 2025

5  out of  5
rating by Stephen Weaver
"Professional and quick."
We responded:
"Stephen, thanks for letting us know we are taking good care of you."
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Jennie Bingham

January 24, 2025

5  out of  5
rating by Jennie Bingham
"Can’t say enough good things about this team! They’ve literally helped assist my family for decades, one generation after another. It is so nice being able to pick up the phone and talk to a human being when sadly that is hardly the case anymore with technology these days. They’re honest, hard working, and so so easy to deal with. Customer service is *chef’s kiss*- always a pleasant experience no matter what! Thank you Alexis, Teresa, and Mike! 🫶🏼"
We responded:
"Jennie, thank you so much for the kind review. It's been a pleasure having your business. I love that your family, like mine, has been with State Farm for generations. Here's looking for more to come. "
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Erica Ellis

December 18, 2024

5  out of  5
rating by Erica Ellis
"State Farm agents really work hard for us even when it isn't easy. We have several vendors that we have to be compliant with for our business and getting approval is not easy. Teresa Wright one of the State Farm agents is so pleasant and does everything she can to get results. She has been such a pleasure to work with and we look forward to working with her in the future!"
We responded:
"Thank you so much for the kind review. Vendor compliance can be difficult to navigate. I'm glad we were able to help you get things back on track. Thank you for insuring with us."
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gloria campbell

October 24, 2024

5  out of  5
rating by gloria campbell
"State Farm Insurance, has been the best to deal with. Their premiums are reasonable and affordable. Whenever I’ve had to have something done ( like policies sent to others) they are always right on it. Alexis, always has seen to doing things right away! Not like some of the others who lets their paper work stack up. I’m very please with them and would highly recommend them to family and friends."
We responded:
"Gloria, Thank you for the 5 star review! We are happy that our friendly service lived up to your expectations. "
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Mandie Nagle

October 2, 2024

5  out of  5
rating by Mandie Nagle
"Undoubtedly the BEST experience with any insurance agent!! The level of professionalism, sense of urgency and customer service is OUTSTANDING! Alexis Doughtie went above and beyond to inform me of my choices, what those choices could mean and made sure I got every discount I was eligible for, WITHOUT being pushy or "selling" me. Ask for Alexis you will not be disappointed!!!"
We responded:
"Mandie, Thank you for the wonderful review! We are glad that we were able to explain your coverages, so you understand better. Welcome to State Farm!"
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Shelliful

August 31, 2024

5  out of  5
rating by Shelliful
"Alexis is amazing! She is very knowledgeable and ended up saving me $67 a MONTH on my auto and umbrella with the same coverage I had with USAA. Best agent ever!"
We responded:
"Welcome to State Farm! We are glad we get the opportunity to assist you with all of your insurance needs. "
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Annette Harris

August 5, 2024

5  out of  5
rating by Annette Harris
"Great Experience, Alexis,has been my agent for a long time , I've felt comfortable with all of my in person and on phone conversation,interaction s,she is a great asset to the insurance agency, your business is awesome, thanks, Annette Harris"
We responded:
"Annette, Thank you for the nice review and we enjoyed having you as client for the last 20 years looking for many more. Annette, Thank you for the nice review we have enjoyed having you as a client for the last 20 years and are looking forward to many more."
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Kacie JONES

July 10, 2024

5  out of  5
rating by Kacie JONES
"Tammy was very helpful in making sure our insurance needs were taking care of!"
We responded:
"Thank you, that's great to hear. We are glad to have you with our office. Welcome to VA!"
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Rick Griffith

July 8, 2024

5  out of  5
rating by Rick Griffith
"We have been with Mike McDonald's State Farm Agency for our personal and business coverage for many years! We work closely with Alexis Doughtie in the office who has delivered excellent service each time we needed her assistance. We highly recommend this agency for ALL your insurance needs."
We responded:
"Rick, Thank you for the wonderful review. We really appreciate your business for so many years. "